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Exterior Plant Care Specialist
2 months ago
This role focuses on ensuring the health and appearance of our exterior plants in client premises in London. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of office plants.
Key Responsibilities:- Maintain to a high standard external plant displays at a number of client sites every day
- Provide excellent customer service, including completing site reports and maintaining accurate data in our company systems
- Work with your line manager and to ensure all rounds are completed efficiently and accurately
- Work safely and in line with all risk assessments and method statements
- Excellent communication skills
- Excellent customer service skills
- Good problem solver
- A passion for plants
- Able to navigate London in a company van
- Comfortable working independently but able to share knowledge and information with the wider team
- Able to orient yourself in large office buildings & exterior grounds
- Some specialist horticultural knowledge (but full training will be provided)
- Physically able to use watering cans, stepladders, and stools as part of the daily job
- Experience working in a service industry
- Experience working across multiple sites is desirable
- Experience driving in cities is desirable
- Experience in planting or horticulture is desirable
- MS Outlook and Teams – good knowledge
- Driving apps – good knowledge
- ERP – some knowledge is desirable (but full training will be provided)
- Comfortable using apps on mobile devices (mobile phones or tablets)
- BUPA Cashplan
- Company Profit sharing scheme
- Coffee/Lunch card
- Fuel card
- Company Van
- Staff Events