Therapist and Support Specialist

3 days ago


Manchester, United Kingdom The Portfolio Group Full time

We are seeking a skilled and experienced counsellor to join our team as a Telephone Counsellor. This is a full-time position based in our Manchester office, offering a hybrid work arrangement.

About the Role

You will be responsible for managing a caseload of clients via video counselling, using a Solution Focused Brief Therapy approach. You will also be working with clients who require a higher level of psychological intervention, such as CBT or EMDR.

Key Responsibilities
  • Effectively maintain an active caseload of structured video counselling sessions, utilising a Solution Focused Brief Therapy approach.
  • Maintain an active caseload of Digital CBT clients, including Digital Trauma Programme.
  • On request, manage a caseload of high intensity counselling cases via video, working with those who require a higher level of psychological intervention such as CBT or EMDR.

We offer a competitive salary of £38,000 - £48,000 per annum, depending on experience, plus a range of benefits including:

  • 25 days' holiday, plus bank holidays.
  • Day off on your birthday.
  • BACP membership paid for after probation.
  • Cash plan for you (and your children, if any).
  • Holidays increase after 2- and 5-years' service.
  • Contractual sick pay.
  • Private medical insurance after 5 years' service.
  • Pension Plan and Life Insurance.
  • Funding support with training and development.
  • Access to Employee Assistance Programme.
  • Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink.


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