Regional Service Director

2 weeks ago


Camberley, Surrey, United Kingdom Southern Co-op Full time
Job Summary

We are seeking an exceptional leader to join our team as a Regional Service Director. In this role, you will oversee funeral delivery and support centre operations across multiple locations in the Portsmouth area. As a key member of our leadership team, you will champion team development, ensure compliance and operational efficiency, and promote community engagement initiatives.

About the Role

As a Regional Service Director, you will be responsible for leading and inspiring our Funeral Service Operatives to deliver exceptional care and professionalism for every client. You will oversee operations, handle team performance, recruitment, and development, and ensure that standards and procedures are upheld.

Key Responsibilities:
  • Lead funeral delivery and support centre operations, ensuring high-quality service delivery.
  • Handle team performance, recruitment, and development with a focus on accountability and excellence.
  • Ensure compliance, security, and operational efficiency while managing budgets and KPIs.
  • Build relationships with external agencies and promote community engagement initiatives.

Requirements

To be successful in this role, you will need to possess excellent leadership skills, proven experience in coaching and team management, and strong IT literacy. You should also have the ability to manage budgets and performance effectively. Funeral industry experience is desirable but not essential.

The salary for this role is £45,000 - £55,000 per annum, depending on experience. You will also receive a company car and other benefits. Travel to our sites in the Portsmouth area will be required. Successful candidates will undergo a DBS check as part of compliance requirements.

About Us

We are an independent Co-op operating across the south of England, with a commitment to sustainable business practices and a promise to provide a fair, fresh approach for all. We value our colleagues and believe in putting people first. If you are a motivated and ambitious individual who shares our values, we encourage you to apply for this exciting opportunity.

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