Lead Service Ambassador

3 weeks ago


Rhyl, Denbighshire, United Kingdom Warner Hotels Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to join our Bar Team at Warner Hotels as a Lead Service Ambassador.

In this key role, you will be responsible for delivering exceptional service and contributing to the smooth operation of our guest journey.

Main Responsibilities:

  • Develop and grow into delivering a great service within the Hospitality department
  • Work closely with the Food and Beverage Manager to ensure a high-quality stay for our guests
  • Care for the wider team and provide support where needed
  • Be a people person who prioritizes the guest experience in everything they do

The Benefits Package:

  • Live-in accommodation may be available
  • Free use of gym and leisure facilities
  • Discounted food onsite
  • Access to exclusive discounts and offers with national brands and retailers
  • A fantastic opportunity for career development through recognized qualifications and in-house training
  • 20% discount on services across Warner Hotels and Haven Holidays

Key Qualifications and Skills:

  • A willingness to learn and improve knowledge on customer service, products, and tailored selling
  • Someone who will care about the wider team and look to support wherever needed
  • A passion for food and drink
  • A commitment to being their authentic self

Estimated Salary: Up to £11.44 per hour dependent on age


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