Housekeeping Team Member
2 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Alvaston Hall. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.
Key Responsibilities:
- Develop and maintain a high level of customer service, ensuring all guests receive a warm and welcoming experience.
- Work closely with the Housekeeping Manager and Team Leaders to maintain the highest standards of cleanliness and organization in the hotel.
- Participate in training and development programs to enhance your knowledge of customer service, hotel operations, and product knowledge.
- Contribute to a positive and supportive team environment, providing assistance and support to colleagues as needed.
- Assist in maintaining the hotel's high standards of quality and service, ensuring all guests receive a memorable experience.
Requirements:
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
- A willingness to learn and develop your skills and knowledge in customer service, hotel operations, and product knowledge.
- A team player with a positive attitude and a commitment to supporting colleagues.
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Able to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A competitive hourly rate of £11.44, depending on age.
- The opportunity to work in a dynamic and supportive team environment.
- Access to training and development programs to enhance your skills and knowledge.
- A range of benefits, including free use of the gym and leisure facilities, free or discounted food, and access to discounts and offers with national brands and retailers.
- A chance to develop your career and progress within the company.
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