Air-conditioning Technical Services Manager Transformation Specialist

1 week ago

London, Greater London, United Kingdom Henderson Brown Full time
Job Title:

Air-conditioning Technical Services Manager Transformation Specialist

Company Overview:

Henderson Brown, a leading food business supplying to major retailers, seeks an Air-conditioning Technical Services Manager to promote quality awareness and implement improvement projects.

About the Role:

This exciting opportunity involves implementing QA and QC strategies, tracking site KPIs related to quality, and managing customer complaints. The successful candidate will also be responsible for providing best practice advice on hygiene and housekeeping standards and ensuring the Quality Team provides appropriate training to all levels of factory personnel.

Responsibilities:
  • Promote quality awareness and implement quality improvement projects throughout the business.
  • Implement the QA and QC strategy for the site.
  • Track and report on site KPIs related to quality, both internally and externally, in collaboration with production.
  • Manage the investigation process for customer complaints and the complaints reduction program.
  • Implement the HACCP program within the units.
  • Provide best practice advice and solutions to maintain hygiene and housekeeping standards for both people and the environment.
  • Oversee quality protocols including Operator PQC checks, Central Kitchen PQC, Quality Investigation Reports, metal detection, and pre-startup checks.
  • Ensure the Quality Team provides appropriate training to all levels of factory personnel.
  • Identify quality and food safety best practices and lead the development of QA and innovation teams.
  • Monitor risk management activities.
  • Ensure the implementation and adherence to customer codes of practice on site.
  • Collaborate with the team to integrate HACCP flow and risk assessment.
About You:

Candidates should have food manufacturing experience in a similar role and possess excellent communication skills. Salary: £55,000 - £60,000

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