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Service Coordinator

1 month ago

Bolton, Bolton, United Kingdom Adullam Homes Housing Association Limited Full time

About the Role

We are seeking a highly skilled and compassionate Service Coordinator to join our national award-winning support team in Bolton.

The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping.

Key Responsibilities

  • Help service users develop the skills needed to move on into independent living/permanent housing via a person-centred support package.
  • Work on a rota to contribute to the staffing of a 24-hours-a-day service.
  • Provide support to service users in activities of daily living required for independence.
  • Motivate and empower service users to have greater control and choice over their life and opportunities.

About You

We are looking for a Service Coordinator with:

  • Experience of managing a caseload of service users.
  • An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
  • Experience in helping others understand their goals and helping them to achieve an outcome.
  • Skills in recording and reporting case notes via an online Customer Relationship Management system.
  • Experience of working within safeguarding policies and procedures.

Our Offer

We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential.

This role is salaried at £23,985.00 dependent on experience and skill set evidenced at interview.

We also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.

  • 25 days annual leave – increasing to 30 days with service, plus Bank Holidays.
  • Two extra days leave for no unplanned absences each calendar year.
  • Westfield Health Plan.
  • Westfield Rewards / Discounts.
  • Pension Plan.
  • Death in Service benefit.
  • Multidimensional wellbeing programmes and family friendly policies for staff.

About Us

Adullam Homes Housing Association Limited is a Community Benefit Society, an Association created to support vulnerable individuals and households.

We provide quality accommodation and support as an organisation motivated and informed by our Christian ethos.

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.

We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Limited is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services.