Customer Service Leader
4 weeks ago
Bubble Citea is a renowned bubble tea brand committed to delivering exceptional customer experiences and high-quality drinks. As our Assistant Manager, you will be responsible for driving sales, maintaining a clean and presentable store, and ensuring our employees and customers feel valued and satisfied.
Key Responsibilities
- Oversee all aspects of the store, including sales performances, staff management, and regulatory compliance.
- Set a positive tone and lead by example, promoting a strong work ethic and positive attitude within the team.
- Supervise and train employees to ensure exceptional customer service and quality standards are met.
- Develop a passionate working environment and help our team members grow and improve.
- Build and maintain a high-performing team, fostering open communication and collaboration.
Requirements
- Proven experience in a managerial or supervisory role in the fast-paced food or beverage industry.
- Ability to work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- An energetic and positive individual with a 'can-do' attitude.
- Maintain regular and consistent attendance and punctuality.
What We Offer
- Amazing opportunities for career progression and growth.
- A free bubble tea drink on breaks during the shift.
- Staff discount scheme on our delicious bubble tea drinks.
- Great training to ensure a smooth transition into the team.
At Bubble Citea, we strive to create a family environment, where our customers and employees feel valued and appreciated.
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