Switchboard Operator

15 hours ago


Wigan, Wigan, United Kingdom NHS Full time
Job Title: Switchboard Operator

Estimated salary: £20,000 - £25,000 per annum.

We are seeking a highly skilled and flexible Switchboard Operator to join our team at Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust. The successful candidate will be responsible for providing an efficient and responsive telecommunications service to staff, patients, and visitors.

Main Responsibilities:

  • To provide a comprehensive telephone operator service, including directory enquiries, across the full range of services for patients, staff, and visitors.
  • To accurately pass on messages between callers, other operators, and switchboard supervisors.
  • To respond to emergency situations, including cardiac arrest, fire security, flood, and major incidents as instructed.
  • To perform reception-type duties, including dealing with enquiries from trust staff and contractors providing service to the trust.

Requirements:

  • A flexible approach to working patterns.
  • To speak English to an appropriate standard relevant to their role.
  • Pleasant telephone manner.
  • Ability to work alone on their own initiative.

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