IT Support Specialist
1 week ago
We are seeking a proactive IT Support Specialist to provide comprehensive support for both internal and external IT needs.
The ideal candidate should have a strong IT background with hands-on experience in hardware and software troubleshooting, as well as the ability to handle setup, updates, and support for various systems.
This role involves maintaining internal systems, supporting client device setup, preparing and managing technical exhibitions, and collaborating with the sales team to deliver pre-sales support.
The successful candidate will be comfortable working with hardware and software troubleshooting, and will have a strong understanding of IT systems and technologies.
Key Responsibilities:
- Maintain and troubleshoot internal PCs and laptops
- Advise management on system updates and improvements
- Deploy and update key applications or collaborate with vendors to implement required software
- Maintain and update company website as needed
- Assist clients with device setup and configuration
- Coordinate with original equipment suppliers for technical support
- Plan and organize demonstration spaces at exhibitions
- Ensure optimal placement of items for safe and effective display
- Document and report any challenges encountered or additional equipment needs post-install
- Perform general maintenance and repairs on site
- Collaborate with the sales team to design and deliver effective technology demonstrations
Requirements:
- Practical hands-on experience in IT support, including familiarity with hardware and software troubleshooting
- Strong IT background with the ability to handle software/hardware setup, updates, and support for various systems
- Interest in cameras, photography, or related technologies (desirable)
- Experience or knowledge in photonics or laser technology (desirable)
Benefits:
- Estimated salary: £27,500 per annum
- Opportunity to work with a leading recruitment agency in the industry
- Chance to develop skills and experience in IT support and hardware/software engineering
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