Frontline Service Expert

3 weeks ago


Belfast, United Kingdom Oxford Innovation Space Careers Full time

We're seeking a Frontline Service Expert to join our team as a Customer Experience Assistant at Innovation Factory, Belfast.

As a Customer Experience Assistant, you'll work closely with the Centre Manager to deliver exceptional customer service. Our Innovation Centres provide flexible office and laboratory space and business support services to companies across the UK.

We cater to a variety of clients, including start-ups, high growth SMEs, investors, and public sector organisations. These clients partner with us to develop innovation centres and programmes for businesses.

To succeed in this role, you'll need to be a sparkling, enthusiastic individual who can welcome customers to Innovation Factory and convey energy and excitement. You should feel part of the centre community, be willing to take initiative, and demonstrate pride in your work.

The estimated salary for this role is around £20,000-£22,000 per annum, depending on experience and qualifications. We offer benefits like opportunities for career growth and professional development.



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