Shop Supervisor

We are seeking a highly motivated and experienced Shop Supervisor to join our team at Sue Ryder's Swaffham shop. As a key member of our retail team, you will be responsible for driving sales, delivering excellent customer service, and leading a team of volunteers to achieve our business objectives.

• Drive sales and revenue growth through effective merchandising, stock management, and customer engagement
• Lead a team of volunteers to deliver exceptional customer service and achieve sales targets
• Work closely with the local community to generate donated stock and promote the shop
• Recruit, train, and retain a volunteer team, providing leadership and guidance to ensure their success
• Manage stock processes, including Epos operations, to ensure the shop is well-merchandised and fresh stock is available
• Act as a brand ambassador for Sue Ryder, promoting the brand and national fundraising initiatives

We offer a competitive benefits package, including:

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Access to Employee support programme
• Enhanced maternity, paternity, and adoption pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals

If you are a motivated and experienced retail professional with excellent customer service skills, we would love to hear from you. Please submit your application by [Closing Date] and we will be in touch to discuss further.