Store Performance Specialist

4 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Card Factory Full time
About Us

We are a leading retailer of greeting cards, gifts, and party supplies. Our mission is to provide an exceptional customer experience and to help people celebrate their life moments.

Job Title

We are seeking a Team Leader to join our team. The ideal candidate will have excellent leadership skills, a strong understanding of commercial operations, and a passion for driving excellence in service.

Key Responsibilities
  • Support the Store Manager in delivering commercial growth targets
  • Develop a team culture that puts the customer at the heart of everything we do
  • Lead store teams in the absence of the Store Manager
Requirements

To be successful in this role, you will need:

  • Excellent leadership skills and a positive, forward-thinking approach
  • A strong understanding of commercial operations and analysis
  • A passion for driving excellence in service and improving customer experience
Salary and Benefits

The successful candidate can expect a competitive salary of £28,000 - £32,000 per annum, depending on experience, as well as opportunities for overtime and professional development.



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