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Assistant Night Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Night Manager to join our Front of House team at Hoar Cross Hall. As a key member of our team, you will play a critical role in delivering exceptional guest experiences and driving operational success.
Key Responsibilities- Supervise and develop the reception and porter teams to ensure high-quality service, efficiency, and professionalism.
- Maximize revenue and maintain effective cost management.
- Ensure smooth day-to-day operations in alignment with the company's Vision, Mission, and Commitments.
- Conduct regular performance reviews, appraisals, and training.
- Strong leadership skills with a focus on team coaching and development.
- Detail-oriented with strong organizational and communication abilities.
- Adaptability and willingness to embrace change and innovation.
- Commitment to exceptional customer service and efficient operations.
- Competitive rate of pay.
- Complimentary use of the leisure and spa facilities.
- Free lunch from our staff canteen.
- Complimentary Spa Day at Eden Hall on work anniversaries.
- Employee Benefits Program.
- Free parking.
- Discount on overnight stays and spa days.
- 30% discount on food and drink.
- Excellent induction and training program.
- Opportunities for professional development and career advancement.
This is a full-time role with a typical shift pattern of 22:00 - 07:00. Flexibility is required, including weekends and Bank Holidays.
