Restaurant Operations Manager

3 weeks ago


Havant, Hampshire, United Kingdom German Doner Kebab Full time

pbRestaurantOperationsManager/b/ppTheroleofaRestaurantOperationsManageriskeyinsupportingthefranchiseetoensurethestoreisrunefficientlyandprofitablyinaccordancewiththecompanypoliciesandprocedures.Youwilldirectlylead,coachandinspireallteammemberstoensuretheyprovidetotalcustomersatisfactionandagreatproductatalltimeswhilstcontrollingcostsandbuildingsales./ppbKeyResponsibilities:/b/pulliActionthebusinessperformanceoftherestaurantsetbytheRestaurantManager/liliActionrestaurantsaleslevelsandprofitability/liliActionmarketingactivities,suchaspromotionaleventsanddiscountschemes/liliPreparereportsattheendoftheshift/week,includingstaffcontrol,foodcontrol,wastageandsales/liliCreateandexecuteplansfordepartmentalsales,profitandstaffdevelopment/li/ulpbStockControl:/b/pulliOrderorrequisitionfoodandothersuppliesneededtoensureefficientandcontinuousoperation/liliWeekly/Dailyorderingsoastoensurethatstocklevelsaremaintainedandanyspecialordersforfunctionsetcareplacedinatimelymanner/liliWorkwithotherSupervisorsandManagerstocoordinateallaspectsofstockdeliveriesandkeepaccurateanduptodaterecords/liliInspectsupplies,equipment,andworkareastoensureconformancetoestablishedGDKStandards/li/ulpbTraining:/b/pulliProvidestafftrainingandongoingsupportofstaffmembers.Suitabletrainingwillbeprovidedtothesuccessfulapplicant/liliEnsurestorestaffarealwayswellgroomedandsmartreadyforwork/liliEnsurestorageareasaresecure,neatandcleanatalltimes,soastomaintainhighstandardsofqualitycontrol,hygiene,sanitation,healthandsafetyasperGDKpolicies/liliMaintainthefoodstandardandpresentationinaccordancewithGDKStandards/liliEnsuretheteamispoliteandefficientandprovidesexcellentservicesatalltimesmaintainingtheexceptionalGDKstandardandquality/liliMeetandGreetcustomerswheneverpossible/liliMakesurethecustomersareenjoyingtheirGDKmealsandtakeactionandinvestigateandsolvetocorrectanycustomerqueriesorcomplaints/liliThoroughlytrainstaffregardingfireandsafetyproceduressoastobeawareofallHealth,SafetyandFireregulationsandtoabidebytheirterms.Beabletodemonstrateproperandsafeusageofallequipment/li/ulpbOtherResponsibilities:/b/pulliIdentifypossibleadditionalrevenueopportunities/liliKnowledgeofingredientsandcookingmethodsifrequestedbyacustomer/liliPreparedutyrostersmaintainingthecleanlinessandhygieneprocedures/liliAssistotherstaffwhereandwhenrequired/liliEnsurewastageiskepttoaminimum/liliAbilitytoworkinateamandtalentformotivatingothers,haveexcellentcustomerserviceskillsandimportantlytheabilitytoremaincalmunderpressure/liliHoldabasicFoodHygieneCertificate/liliConductadailystaffbriefingandensurethestaffispunctualandavailableforeachshift/liliMonitorandrecordtemperatureoffreezersandchillerseveryhouronthehour/liliArrangeanystoremaintenancewhenrequired/liliTosupportandadheretotheequalopportunitiespolicyofthecompany/liliCareinservicetoavoidaccidents/liliEnsurecash/creditcardsecurity/liliTocarryoutanyotherreasonabledutieswithintheoverallfunctionofthejob/li/ulpThisjobdescriptionisnotanexclusiveorexhaustivelistofalljobfunctionsthatanemployeeinthispositionmaybeaskedtoperformfromtimetotime./p



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