Test Lead Salesforce

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Tech Mahindra Full time
Job Description

As a Test Lead Salesforce, you will play a critical role in ensuring the delivery of high-quality releases in a timely manner on customer engagements. You will work closely with a team of Salesforce QA engineers and testers to establish and consistently improve testing best practices.

Key Responsibilities
  • Coordinate with the development team to ensure all bug fixes are checked-in, environments are stable and ready for use, customer communication is ongoing and open, and releases are properly tested, documented, and validated.
  • Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements.
  • Develop, implement, maintain, and enhance test plans, scripts, and methodologies to ensure compliance with system specifications.
  • Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue.
  • Work closely with software developers to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures.
  • Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes.
  • Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics.
  • Actively participate in design and sprint planning sessions offering inputs from a QA perspective.
  • Produce reports on testing progress for internal and external stakeholders.
Requirements
  • Excellent written and verbal English communication skills.
  • 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience, especially in B2B implementation.
  • Strong telecom domain experience including network products.
  • Strong understanding of testing methodologies, test case development, and the software development life cycle.
  • Strong experience with test software and tools, such as Jira.
  • Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing.
  • Tenaciously skilled in troubleshooting, problem-solving, and attention to detail.
  • Proven delivery experience in a fast-moving, dynamic startup environment.
  • Trustworthy, team-oriented, and transparent.
Preferred Skills
  • Experience working with test automation platforms, such as Selenium and Python.
  • Experience configuring Salesforce.
  • Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform Developer I, Platform Developer II, Sales Cloud Consultant, or Service Cloud Consultant).

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