Customer Experience Director

1 week ago


Marlborough, Wiltshire, United Kingdom Kathmandu Full time
Drive Sales Growth as a Customer Experience Director

We are seeking a highly motivated and experienced Customer Experience Director to lead our store in Blenheim. As a key member of our outdoor retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

The successful candidate will have a proven track record in managing retail teams, developing sales strategies, and providing excellent customer service.

The salary for this role is approximately $70,000 - $90,000 per annum, depending on experience.

About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand that is passionate about helping people get outside and enjoy nature. Our company values include sustainability, customer service, and teamwork.

Key Responsibilities:
  • Develop and implement sales strategies to meet business objectives
  • Manage day-to-day store operations, including staff supervision and inventory control
  • Provide coaching and training to store staff to enhance their skills and knowledge
  • Maintain high levels of customer satisfaction through excellent service delivery
Benefits:
  • Career opportunities in retail & office based roles across KMD Brands
  • Great benefits including paid parental leave, bonus and clothing allowance

  • Store Associate

    1 week ago


    Marlborough, Wiltshire, United Kingdom Tesco Partners Full time

    Sales and Service ExcellenceWe are seeking a highly skilled and enthusiastic individual to join our team as a Tesco Colleague. This is a challenging yet rewarding role that requires excellent communication and problem-solving skills.You will be working in a dynamic environment, interacting with customers, and delivering exceptional sales and service...


  • Marlborough, Wiltshire, United Kingdom Fine & Country Full time

    Are you a seasoned sales expert looking for a fresh start in a dynamic and rapidly growing market? Do you have a minimum of 5 years' experience in sales agency roles and a proven track record of success in the local area?We are seeking a highly skilled Regional Sales Director to join our team and take responsibility for driving business growth in the Newbury...


  • Marlborough, Wiltshire, United Kingdom Tesco Partners Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate. This role offers a minimum of 16 guaranteed hours per week, or flexible hours from 12, and we schedule shifts within availability windows, with 3 weeks' notice.Main Responsibilities:Customer Interaction: Help shoppers every day, serving with...


  • Marlborough, Wiltshire, United Kingdom Pegasus Homes Full time

    About the RoleAs a Facilities and Customer Services Coordinator at Pegasus Homes, you will be the first point of contact for our owners and tenants, providing exceptional customer service and building strong relationships.Your responsibilities will include regular building-related checks, facilitating external contractors, and ensuring compliance with health...


  • Marlborough, Wiltshire, United Kingdom Adam Matthew Digital Limited Full time

    Job SummaryWe are seeking an accomplished Engineering Leadership Manager to lead our team of skilled software engineers in delivering high-quality solutions. This is a key role within our organisation, and the successful candidate will be responsible for managing multiple engineering teams and overseeing the development of complex web applications.About UsAt...


  • Marlborough, Wiltshire, United Kingdom Sumitomo Pharma America, Inc Full time

    About the RoleWe are seeking a highly experienced Strategic Sourcing IT Leader to join our team at Sumitomo Pharma America, Inc. as an Associate Director, Strategic Sourcing IT/Technology.Job OverviewThe successful candidate will be responsible for managing Category Management activities across various spend categories, including SaaS, software, cloud...

  • Sales Assistant

    4 weeks ago


    Marlborough, Wiltshire, United Kingdom Kathmandu Full time

    Part Time Sales Assistant: BlenheimFoster a customer-centred sales environment by sharing your passion for adventure and the great outdoors.Contribute to the profitable running of the store by supporting the Store Manager.Inspire customers with your knowledge of our products and services.Collaborate with the team to achieve sales and key performance...


  • Marlborough, Wiltshire, United Kingdom CERCO LTD Full time

    CERCO LTD is a leading provider of IT services, and we are currently seeking an experienced IT Field Support Engineer to join our team.Job DescriptionThe role of the IT Field Support Engineer will involve attending customer sites to install and resolve IT equipment. This will require close collaboration with the IT support desk to feedback on support calls...


  • Marlborough, Wiltshire, United Kingdom Kathmandu Full time

    About KathmanduKathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago.As a company, we're passionate about improving the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all.We make sustainably made outdoor gear to help people...

  • Tesco Team Member

    2 days ago


    Marlborough, Wiltshire, United Kingdom Tesco Partners Full time

    As a valued member of our team, you will be working in a fast-paced environment where no two days are the same. With a minimum of 16 guaranteed hours per week, or flexible hours from 12, we schedule shifts within availability windows, with 3 weeks' notice.Key Responsibilities:Serving Customers: Help shoppers every day, serving with passion and knowledge of...


  • Marlborough, Wiltshire, United Kingdom Tesco Partners Full time

    In this exciting role, you will be working as part of a dynamic team to provide excellent customer service and support. You will have a minimum of 16 guaranteed hours per week, or flexible hours from 12, and we will schedule shifts within availability windows, with 3 weeks' notice.Your Key Tasks:Deliver Exceptional Customer Service: Help shoppers every day,...


  • Marlborough, Wiltshire, United Kingdom Kathmandu Full time

    Job DescriptionKathmandu is a leading global outdoor lifestyle brand with a passion for sustainability. We are seeking an experienced Retail Operations Manager to join our team in Blenheim.About the Role:As a Retail Operations Manager, you will be responsible for supporting the Store Manager in the successful and efficient running of the store. Your key...

  • Culinary Team Member

    3 weeks ago


    Marlborough, Wiltshire, United Kingdom Greene King Full time

    Company OverviewWe are a leading hotel company dedicated to delivering exceptional dining experiences. Our commitment to quality and customer satisfaction sets us apart from the competition.

  • Retail Store Leader

    1 week ago


    Marlborough, Wiltshire, United Kingdom Kathmandu Full time

    Lead a Team of Outdoor EnthusiastsWe are seeking an experienced Retail Store Leader to join our team in Blenheim. As a key member of our outdoor retail network, you will be responsible for ensuring the successful and efficient running of the store.You will have previous management experience in a retail or customer service environment with a proven ability...


  • Marlborough, Wiltshire, United Kingdom Kathmandu Full time

    Outdoor Retail Management OpportunityWe are looking for a skilled Outdoor Retail Manager to manage our store in Blenheim. The successful candidate will have a proven track record in managing retail teams and driving sales growth.The ideal candidate will have excellent leadership skills, a passion for the outdoors, and a strong understanding of retail...


  • Marlborough, Wiltshire, United Kingdom whitbread Full time

    As a Deputy Hotel Manager at Premier Inn, you will play a crucial role in driving business results and improving guest satisfaction.You will be responsible for managing the hotel's operations, including budgeting, forecasting, and controlling expenses.The ideal candidate will have a strong background in hospitality or a related field, with experience in...


  • Marlborough, Wiltshire, United Kingdom Adam Matthew Digital Limited Full time

    About Adam Matthew Digital LimitedWe are a dynamic and progressive engineering team that helps turn primary sources into digital adventures.Our engineers empower editorial teams and SaaS customers to manage and present historic materials, making them more accessible and user-friendly.The ideal candidate will have strong experience in software testing,...

  • Aviation Executive

    1 month ago


    Marlborough, Wiltshire, United Kingdom C&M Travel Recruitment Full time

    Key ResponsibilitiesTo ensure flight bookings and queries are handled in a cost-effective and efficient manner, supporting Products, Sales, and Customer Support teams.Booking, confirming, and issuing tickets for Galileo bookings on a daily basis.Tracking and booking out-of-system range bookings for groups on Galileo, updating individual HTR files with...


  • Marlborough, Wiltshire, United Kingdom Lumino the Dentists Full time

    Role OverviewLumino Nelson is seeking a skilled Dental Assistant to support the team in a fast-paced environment.Key ResponsibilitiesAssist clinicians during dental procedures, including taking X-rays and sterilizing instruments.Maintain accurate patient records and filing systems.Prepare treatment rooms and instruments for use.Order and stock dental...


  • Marlborough, Wiltshire, United Kingdom Carter Jonas Full time

    Are you a highly motivated and experienced Senior Lettings Negotiator looking for a new challenge? Do you have a passion for delivering exceptional customer service and building strong relationships with clients? If so, we would love to hear from you!We are seeking a Senior Lettings Negotiator to join our team at Carter Jonas, where you will be responsible...