Operations Strategy Analyst

6 days ago


London, Greater London, United Kingdom Data Bene Full time
About the Role

As a Data Scientist in our Operations Strategy team, you'll be responsible for building deep expertise in operations processes across the customer journey. You'll work closely with operations staff and business stakeholders to ensure your work aligns with business goals and achieves valuable commercial outcomes.

Key Responsibilities:
  • Setting up, monitoring, and analyzing split tests to understand the value of operations activities.
  • Building predictive models based on customer satisfaction data to determine the effectiveness of changes to operations processes.
  • Developing statistical models to enhance operations teams' forecasting and capacity planning capabilities.


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