CCTV and Security Operations Manager
3 weeks ago
Our client is a leading provider of professional integrated bespoke security and facilities management services. We are seeking an experienced CCTV and Security Manager to join our team.
Key Responsibilities:
- Ensure the smooth operation of security services on client sites.
- Manage sub-contractors and hold regular review meetings.
- Provide high-quality services to clients through regular constructive meetings.
- Implement and comply with company policies and procedures.
- Resolve customer complaints promptly and escalate where necessary.
- Conduct regular site visits and support continuous improvement.
- Identify new services to grow and expand the business.
- Act as Duty Manager on a rota basis.
- Arrange site inductions and ensure training records are completed.
- Deal with customer complaints and take effective action.
- Raise assignment instructions and conduct site surveys and risk assessments.
- Review and update assignment instructions and risk assessments annually.
- Develop and manage the security team to ensure high standards are met.
- Be responsible for manning and maintaining equipment on sites.
- Proficient in MS Office and hold a valid SIA licence.
- Have a deep understanding of contracts, contract governance, and the contract lifecycle.
- possess critical thinking skills and the ability to research and understand legal and financial implications.
- Have an excellent understanding of the security industry, its services, and clients.
Requirements:
- Industry experience and a valid SIA licence.
- Proficient in MS Office.
- Deep understanding of contracts, contract governance, and the contract lifecycle.
- Critical thinking skills and the ability to research and understand legal and financial implications.
- Excellent understanding of the security industry, its services, and clients.
About Us:
Our client is a female-majority board leading in diversity and inclusivity across the security industry. We provide professional integrated bespoke security and facilities management services to clients across various sectors.
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