Patient Pathway Support Specialist
6 days ago
Deliver Outstanding Administrative Support in a Busy NHS Environment
About the JobThis is an exciting opportunity to join our Ophthalmology Patient Services Team as a highly organized and efficient administrator. You will play a vital role in supporting patients and colleagues across the patient pathway, ensuring seamless day-to-day operations.
Your key responsibilities will include providing administrative support, managing referrals and appointments, responding to patient queries, and collaborating with clinical and patient services staff to achieve excellent service standards.
Main Tasks:
- Administer patient records and manage data efficiently
- Communicate effectively with patients and colleagues
- Resolve complaints and issues promptly
- Maintain accurate electronic records
Requirements:
- Proven administration experience in a healthcare setting
- Excellent communication and interpersonal skills
- Strong IT skills and knowledge of software packages
- Able to work independently and as part of a team
The successful candidate will receive a competitive salary package, including benefits and opportunities for professional development.
Salary Estimate: £30,000 - £35,000 per annum, depending on experience.
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