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About Us
Shepherd Neame is a leading hospitality company with a rich history and a commitment to excellence. As Britain's oldest brewer, we have been serving the community for over 300 years, with a portfolio of award-winning pubs, hotels, and restaurants across London and the South East.
Our Culture
We pride ourselves on our unique culture, which is built on the following core values:
- Working Together - We believe that teamwork is essential to delivering exceptional customer service and achieving our goals.
- Pride and Passion - We are passionate about what we do and take pride in every aspect of our business, from the quality of our food and drink to the warmth of our welcome.
- Authenticity - We are true to ourselves and our values, and we strive to create an authentic experience for our customers.
- Sheps Spirit - We are a family business with a strong sense of community, and we believe that our employees are the key to our success.
About the Role
We are seeking a skilled and enthusiastic Restaurant Team Member to join our team at The Marine Hotel. As a Restaurant Team Member, you will play a key role in delivering exceptional customer service and ensuring that our customers have a memorable experience.
Key Responsibilities
- Provide a warm and welcoming service to customers, ensuring that they feel valued and appreciated.
- Take orders and serve food and drink to customers in a timely and efficient manner.
- Work effectively as part of a team to ensure that the restaurant runs smoothly and efficiently.
- Maintain a high level of cleanliness and hygiene in the restaurant and kitchen areas.
- Assist with food preparation and presentation, as required.
What We Offer
We offer a competitive hourly pay rate, a share of tips, and a range of benefits, including:
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop and move within our pubs, the Brewery, and Support Office
- Flexible working hours
Requirements
To be successful in this role, you will need:
- To be over 18 years old
- To possess excellent communication and interpersonal skills
- To be able to work effectively as part of a team
- To be able to maintain a high level of cleanliness and hygiene in the restaurant and kitchen areas
- To be able to take orders and serve food and drink to customers in a timely and efficient manner
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us.