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Hansen SME Subject Matter Expert

2 months ago

Reading, Reading, United Kingdom Salt Search Full time
Job Title: Hansen SME Subject Matter Expert

We are seeking a highly skilled Hansen SME to join our team at Salt Search. The ideal candidate will have deep expertise in Hansen CPQ and Hansen EPC, with a strong background in product modeling and BSS/OSS solutions.

Key Responsibilities:
  • Product Modelling: Conduct workshops and design rationalized product models, applying knowledge of TM Forum eTOM, TAM, and SID concepts.
  • Configuration Management: Configure Hansen software solutions, execute configuration management, and define product data migration strategies.
  • Consultancy & Training: Provide product implementation consultancy, develop training materials, and deliver training courses as needed.
  • Process & Organizational Design: Design and deploy process and organizational models for the rollout and use of software solutions.
  • Functional Specifications: Produce detailed functional specifications for implementation work.
  • System Analysis & Development: Analyze current programs, diagnose and troubleshoot issues, and design solutions. Develop new programs and oversee testing phases.
  • Multi-Vendor Environment: Work effectively in a multi-vendor, multi-systems environment, supporting QA/UAT/Acceptance testing.
  • Technical Expertise: Demonstrate knowledge of XML, web services, microservices, JSON, middleware/integration technologies, BPM, orchestration suites, and CI/CD tooling.
  • Team Collaboration: Collaborate with junior developers, resolve technical and non-technical issues, and contribute to the overall team progress.
Skills and Experience Required:
  • Hansen Expertise: In-depth knowledge of Hansen CPQ and Hansen EPC, with experience in product modeling concepts.
  • BSS/OSS Solutions: Significant experience in Catalog, Order Management, and Provisioning within telecommunications, cable, or high-tech sectors.
  • Agile Methods: Experience working in an agile environment or as part of an agile team.
  • Technical Skills: Strong understanding of XML, web services, microservices, JSON, middleware/integration technologies, and CI/CD pipelines.
  • Interpersonal Skills: Excellent communication skills, with the ability to represent the company effectively in client meetings.
  • Team Work: Ability to work with a team, including offshore-onshore models, and to derive component designs and implementation strategies from high-level designs.
  • Self-Starter: Proactive in identifying areas for growth and improvement within ongoing programs.