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Senior Service Desk Analyst

1 month ago

Lichfield, Staffordshire, United Kingdom Staffordshire Police Full time

Job Title: Senior Service Desk Analyst

About the Role:

We are seeking a highly skilled and experienced Senior Service Desk Analyst to join our Digital, Data and Technology (DDaT) Team at Staffordshire Police. As a key member of our team, you will be responsible for providing exceptional technical support to our staff and front-line policing services.

Key Responsibilities:

  • Provide timely and effective technical support to staff and front-line policing services
  • Collaborate with the IT team to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in the development and implementation of IT policies and procedures
  • Contribute to the improvement of IT services and processes

Benefits:

  • Flexible working hours
  • Pension scheme with guaranteed pension payable
  • Annual leave entitlement of 26 days plus bank holidays
  • Fostering friendly policy
  • Family friendly policies
  • Occupational health
  • On-site gyms
  • Staff associations
  • Reward and recognition
  • Blue light card
  • Staff restaurant at HQ
  • Free parking

About Us:

Staffordshire Police is committed to diversity and inclusion, and we welcome applications from candidates from all backgrounds. We use positive action to encourage potential candidates from underrepresented groups through targeted support and advice sessions.

How to Apply:

Please upload your CV and cover letter to our website.