Experienced Casino Dealer

2 weeks ago

London, Greater London, United Kingdom Metropolitan Gaming Full time
Job Title: Experienced Casino Dealer

Metropolitan Gaming is seeking an experienced casino dealer to join our team. As a dealer, you will be responsible for hosting live gaming tables and ensuring a unique and exceptional experience for our guests.

Main Functions of the Job:

  • Provide exceptional customer service to all guests and visitors.
  • Host live gaming tables and maintain control of the game.
  • Deal cards, spin the wheel, and calculate and pay winning bets.
  • Answer questions and provide guidance on the rules of the game.
  • Comply with all relevant legislation and regulations, including Safer Gaming and Anti-Money Laundering requirements.

Main Duties:

  • Maintain a positive and upbeat attitude at all times.
  • Acknowledge players when they arrive at the tables.
  • Remain patient and polite with customers, even in times of disagreement and dispute.
  • Advise customers on the MetCard loyalty programme and encourage its use.
  • Deal all games in accordance with procedures and guidelines.
  • Conduct game commentary in a clear and audible manner.
  • Inform a manager if a customer displays behaviours associated with a problem gambler.
  • Maintain awareness of customer body language and report any suspicions to a supervisor.
  • Work to continually improve technical skills and efficiency of games.
  • Complete all mandatory training and attend meetings and training workshops as required.
  • Assist other dealers with informal coaching and report any concerns regarding game security.
  • Regularly check gaming equipment and report any issues.
  • Uphold the company's commitment to the protection of young and vulnerable people.

Benefits:

  • Competitive salary and service charge.
  • 50% off food and beverages in all UK venues.
  • Extensive rewards platform with discounts on travel, retail, hospitality, and more.
  • Company sick pay, pension, and life assurance.
  • Refer a friend incentives and financial advice services.
  • Employee health and wellbeing services, virtual GP services, and season ticket loans.
  • Employee assistance programme with 24/7 advice and counselling.

Please note that you must be aged 18 or above and have the right to work in the UK.

  • Experienced Casino Dealer

    2 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    Job Title: Experienced Casino DealerMetropolitan Gaming Group is a leading gaming and leisure brand that offers an exceptional experience for its guests. We are seeking an experienced casino dealer to join our team at Metropolitan Mayfair.Key Responsibilities:Host live gaming tables and provide exceptional customer service.Ensure compliance with all relevant...

  • Experienced Casino Dealer

    1 month ago

    London, Greater London, United Kingdom The Rank Group Full time

    Job Title: Experienced Casino DealerCompany Description: We are Grosvenor Casinos, a leading gaming operator in the UK. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment.Job Description:We are seeking an experienced dealer to join our team...

  • Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    {"title": "Experienced Casino Dealer", "description": "Job Title: Experienced Casino DealerMetropolitan Gaming is seeking an experienced casino dealer to join our team. As a casino dealer, you will be responsible for hosting live gaming tables and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Host live gaming tables and...

  • Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    {"title": "Experienced Casino Dealer", "description": "Job Title: Experienced Casino DealerMetropolitan Gaming is seeking an experienced casino dealer to join our team. As a casino dealer, you will be responsible for hosting live gaming tables and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Host live gaming tables and...

  • Experienced Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.You will work closely with our gaming...

  • Experienced Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.You will work closely with our gaming...

  • Experienced Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a key member of our gaming floor, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable gaming experience for all patrons.You will work closely with our gaming supervisor to...

  • Experienced Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a key member of our gaming floor, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable gaming experience for all patrons.You will work closely with our gaming supervisor to...

  • Casino Dealer

    2 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    {"title": "Experienced Casino Dealer", "description": "Job Title: Experienced Casino DealerMetropolitan Gaming is seeking an experienced casino dealer to join our team. As a dealer, you will be responsible for hosting live gaming tables and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Host live gaming tables and maintain...

  • Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    {"title": "Experienced Casino Dealer", "description": "Job Title: Experienced Casino DealerMetropolitan Gaming is seeking an experienced casino dealer to join our team. As a dealer, you will be responsible for hosting live gaming tables and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Host live gaming tables and maintain...

  • Casino Dealer

    3 weeks ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    {"title": "Experienced Casino Dealer", "description": "Job Title: Experienced Casino DealerMetropolitan Gaming is seeking an experienced casino dealer to join our team. As a dealer, you will be responsible for hosting live gaming tables and ensuring a smooth and enjoyable experience for our guests.Key Responsibilities:Host live gaming tables and maintain...

  • Experienced Casino Dealer

    4 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a dealer, you will be responsible for providing exceptional customer service, managing gaming tables, and ensuring a safe and enjoyable experience for our patrons.You will work closely with our gaming supervisors to meet...

  • Experienced Casino Dealer

    4 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a dealer, you will be responsible for providing exceptional customer service, managing gaming tables, and ensuring a safe and enjoyable experience for our patrons.You will work closely with our gaming supervisors to meet...

  • Casino Dealer

    1 month ago

    London, Greater London, United Kingdom Metropolitan Gaming Group Full time

    Experienced Casino DealerWe are seeking a skilled and experienced Casino Dealer to join our team at Metropolitan Gaming Group. As a key member of our gaming team, you will be responsible for providing exceptional customer service and ensuring a unique and enjoyable experience for our guests.Main Responsibilities:Provide high-quality customer service to all...

  • Casino Dealer

    1 month ago

    London, Greater London, United Kingdom Metropolitan Gaming Group Full time

    Experienced Casino DealerWe are seeking a skilled and experienced Casino Dealer to join our team at Metropolitan Gaming Group. As a key member of our gaming team, you will be responsible for providing exceptional customer service and ensuring a unique and enjoyable experience for our guests.Main Responsibilities:Provide high-quality customer service to all...

  • Experienced Casino Dealer

    1 week ago

    London, Greater London, United Kingdom Metropolitan Gaming Full time

    About the RoleWe are seeking an experienced casino dealer to join our team at Metropolitan Gaming. As a key member of our gaming floor, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our guests.Main ResponsibilitiesHost live gaming tables and maintain control of the gameDeal cards, spin the...

  • Experienced Casino Dealer

    5 days ago

    Central London, London, United Kingdom Metropolitan Gaming Group Full time

    Metropolitan Gaming Group is a multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guests whichever platform or venue they visit.Our eleven city destinations across the UK and Egypt include...

  • Experienced Casino Dealer

    1 month ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.You will be working in a fast-paced environment, interacting with customers, and...

  • Experienced Casino Dealer

    1 month ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Casino DealerAbout the RoleGrosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.You will be working in a fast-paced environment, interacting with customers, and...

  • Experienced Dealer

    2 weeks ago

    London, Greater London, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced Dealer - Casino ProfessionalAbout the Role:We are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service, managing gaming tables, and ensuring a safe and enjoyable experience for our patrons.Key Responsibilities:* Acknowledge and welcome...