Optical Assistant

4 weeks ago


Great Barr, Sandwell, United Kingdom Health Care Personnel Full time
Job Summary:

We are seeking an experienced Optical Assistant to join our team in a modern, well-equipped, and friendly practice in the Midlands area. As an Optical Assistant, you will be responsible for providing excellent customer service, working as part of a team, and contributing to the success of our practice.

Key Responsibilities:

• Greet customers at the door and provide a warm welcome

• Assist customers in selecting the correct frame for their lenses

• Measure frames to ensure a perfect fit

• Order prescription glasses and contact lenses for customers

• Make follow-up appointments for customers

• Make adjustments to frames when customers collect their glasses

• Conduct pre-screening tests, such as retinal imaging and pressure and visual field testing

• Explain offers and products to customers

• Process payments from customers

Requirements:

• 1 year of experience working in an optician's

• Good understanding of English and Maths

• Basic IT skills required

• Relevant experience in customer service or retail role an advantage

What We Offer:

• Competitive pay rates

• Bonus scheme

• Company events

• Company pension

• Employee discount

• Sick pay

• Store discount

Work Environment:

• 5 days out of 7, including some late evenings and weekends

• Uniform provided

• Full-time role

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