Optical Assistant
4 weeks ago
We are seeking an experienced Optical Assistant to join our team in a modern, well-equipped, and friendly practice in the Midlands area. As an Optical Assistant, you will be responsible for providing excellent customer service, working as part of a team, and contributing to the success of our practice.
Key Responsibilities:
• Greet customers at the door and provide a warm welcome
• Assist customers in selecting the correct frame for their lenses
• Measure frames to ensure a perfect fit
• Order prescription glasses and contact lenses for customers
• Make follow-up appointments for customers
• Make adjustments to frames when customers collect their glasses
• Conduct pre-screening tests, such as retinal imaging and pressure and visual field testing
• Explain offers and products to customers
• Process payments from customers
Requirements:
• 1 year of experience working in an optician's
• Good understanding of English and Maths
• Basic IT skills required
• Relevant experience in customer service or retail role an advantage
What We Offer:
• Competitive pay rates
• Bonus scheme
• Company events
• Company pension
• Employee discount
• Sick pay
• Store discount
Work Environment:
• 5 days out of 7, including some late evenings and weekends
• Uniform provided
• Full-time role
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