Retail Experience Specialist

2 days ago


Hounslow, Greater London, United Kingdom Mulberry England Full time

Unlock Your Potential in Luxury Fashion

We are seeking an exceptional Retail Experience Specialist to join our team at Mulberry England. As a key member of our sales team, you will be responsible for delivering an unparalleled customer experience and contributing to the company's success.

About Us

Mulberry is a leading luxury fashion brand founded in 1971 in Somerset, England. With a rich history and commitment to quality, we have become a household name synonymous with style and sophistication. Our values of Be Bold, Be Open, Be Responsible, and Be Imaginative drive everything we do, and we are looking for like-minded individuals to join our team.

Your Role

As a Retail Experience Specialist, you will be the face of Mulberry, working closely with customers to understand their needs and preferences. You will be responsible for creating memorable experiences, developing long-lasting relationships, and driving sales growth. Your product knowledge, passion for fashion, and excellent communication skills will make you a valuable asset to our team.

Key Responsibilities

  • Create a welcoming and engaging store environment that exceeds customer expectations
  • Develop and maintain strong relationships with customers through instore CRM tools and personalized interactions
  • Stay up-to-date with product knowledge, brand information, and local events to enhance the customer experience
  • Contribute to operational excellence by ensuring respect, consideration, and sustainability in all aspects of your work

What We Offer

We offer a competitive basic salary of £25,000 - £30,000 per annum, depending on experience. Additionally, you will receive:

  • Bonus scheme
  • Product allowance
  • Staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension contributions and life assurance
  • Training and development opportunities, including full access to LinkedIn Learning
  • Community days

Why Join Us?

Mulberry England offers a unique opportunity to join a successful luxury fashion brand with a rich history and commitment to quality. Our team is passionate about delivering exceptional customer experiences and driving business growth. If you share our values and are passionate about fashion, we would love to hear from you.



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