Arrears Resolution Professional

2 days ago


Greater Manchester, United Kingdom Fintelligent Search Full time

We're seeking an accomplished Arrears Resolution Professional to join our client's team in Manchester City Centre. As a purpose-driven organization, they aim to redefine financial inclusion by offering bespoke lending solutions to UK homeowners. This exciting role comes with a competitive basic salary of £32,094 per annum, plus a bonus. Enjoy a range of benefits, including a flexible working scheme, hybrid working after probation, and a four-day working week pilot scheme in progress. You'll also receive up to 25 days of annual leave, plus bank holidays, and your birthday off.

About the Job
  • Oversee customer accounts that have exceeded 7 months in arrears.
  • Foster strong relationships with customers through exceptional service.
What We Offer
  • Competitive salary of £32,094 per annum, plus a bonus.
  • Flexible working scheme, including hybrid working after probation and a four-day working week pilot scheme.
  • Up to 25 days of annual leave, plus bank holidays and your birthday off.
  • A contributory pension scheme, matched up to 5%.
  • Long Service Awards and a cycle to work scheme.
Key Skills
  • Minimum 12 months of experience in consumer credit collections.
  • Proven track record in managing customer accounts and identifying arrears causes.
  • Experience in collections litigation.


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