Hotel Operations Manager

5 days ago


Newton Solney, United Kingdom James Lake Hospitality Ltd Full time
Front Office Manager Opportunity

We are seeking an experienced Front Office Manager to join our team at James Lake Hospitality Ltd. This is a fantastic opportunity to work in a 4-star hotel in Derbyshire, part of an expanding group.

Key Responsibilities:

  • Lead the front office team to deliver exceptional customer service
  • Manage the front desk operations, including check-in, check-out, and room assignments
  • Develop and implement strategies to drive customer satisfaction and loyalty

Requirements:

  • Proven experience as a Front Office Manager in a busy 4-star hotel
  • Ability to motivate and lead a team to achieve excellent results
  • Knowledge of hotel management systems, preferably Rezlynx

What We Offer:

  • A competitive salary of £35,000 - £37,000
  • A dynamic and supportive work environment
  • Opportunities for career growth and development

To be considered for this role, please submit your up-to-date CV for review.



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