Hotel Operations Manager
5 days ago
We are seeking an experienced Front Office Manager to join our team at James Lake Hospitality Ltd. This is a fantastic opportunity to work in a 4-star hotel in Derbyshire, part of an expanding group.
Key Responsibilities:
- Lead the front office team to deliver exceptional customer service
- Manage the front desk operations, including check-in, check-out, and room assignments
- Develop and implement strategies to drive customer satisfaction and loyalty
Requirements:
- Proven experience as a Front Office Manager in a busy 4-star hotel
- Ability to motivate and lead a team to achieve excellent results
- Knowledge of hotel management systems, preferably Rezlynx
What We Offer:
- A competitive salary of £35,000 - £37,000
- A dynamic and supportive work environment
- Opportunities for career growth and development
To be considered for this role, please submit your up-to-date CV for review.
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