Policy Administrator FTC

4 weeks ago


Sittingbourne, Kent, United Kingdom Sureserve Full time

The Sureserve Group is a leading provider of compliance and energy services across the UK, with a diverse range of roles available.

We are seeking a skilled Customer Service Coordinator to join our team at Swale Heating, a part of the Sureserve Group.

As a Customer Service Coordinator, you will be responsible for providing exceptional customer service via various channels, including phone calls, emails, and online chats.

You will work closely with the Senior Contact Centre Administrators to ensure that service standards are met and that clients' needs are met.

The ideal candidate will have experience in customer service, a working knowledge of Microsoft Office, and the ability to work in a fast-paced environment.

We offer a competitive salary, a salary exchange pension, and an employee assistance programme.

Successful applicants will be subject to eligibility checks, including the right to work in the UK and DBS checks.



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