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Front of House Team Member

2 months ago

Hereford, Herefordshire, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member at our Premier Inn in Hereford. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference to our guests.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring they have a warm and welcoming experience from check-in to check-out.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Take orders and serve food and drinks in our hotel restaurant and bar.
  • Handle customer complaints and resolve issues in a professional and courteous manner.

What We Offer:

  • A competitive hourly rate of up to £ per hour.
  • A fixed-term contract with guaranteed hours of 16 per week.
  • The opportunity to work in a dynamic and supportive team environment.
  • Training and development opportunities to help you grow and succeed in your role.
  • A range of benefits, including a Whitbread Benefits card and pension scheme.

About Us:

At Whitbread, we're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and perspectives. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition.

Why You'll Love Working with Us:

  • We offer a range of benefits and perks to make your job more enjoyable and rewarding.
  • We're committed to supporting your career development and providing opportunities for growth and progression.
  • We're a dynamic and supportive team environment that values collaboration and teamwork.