Store Customer Experience Specialist

12 hours ago


Cookstown, United Kingdom EE Full time

About the Role:

We are seeking a Store Customer Experience Specialist to lead our team in Cookstown. As an EE Store Manager, you will be responsible for creating a retail experience that exceeds customer expectations.

You will oversee all aspects of customer service, including responding to customer queries, resolving complaints, and providing excellent customer service.

Key Responsibilities:

  • Provide exceptional customer service and resolve customer complaints
  • Develop and implement effective customer service strategies to drive customer loyalty and retention
  • Monitor and analyse customer feedback to inform business decisions
  • Collaborate with colleagues to achieve customer satisfaction targets

What We Offer:

A competitive salary, comprehensive training, and opportunities for career progression in a dynamic and growing company.



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