Store Customer Experience Specialist
12 hours ago
About the Role:
We are seeking a Store Customer Experience Specialist to lead our team in Cookstown. As an EE Store Manager, you will be responsible for creating a retail experience that exceeds customer expectations.
You will oversee all aspects of customer service, including responding to customer queries, resolving complaints, and providing excellent customer service.
Key Responsibilities:
- Provide exceptional customer service and resolve customer complaints
- Develop and implement effective customer service strategies to drive customer loyalty and retention
- Monitor and analyse customer feedback to inform business decisions
- Collaborate with colleagues to achieve customer satisfaction targets
What We Offer:
A competitive salary, comprehensive training, and opportunities for career progression in a dynamic and growing company.
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