Director of Health and Safety Operations
4 weeks ago
Associate Director, Client Management
Job Description:A visionary leader is sought to make a significant impact in the world of Health & Safety. The Portfolio Group, a well-established and highly respected firm with over 40 years of experience in Health & Safety, is seeking an Associate Director to join their growing team.
The successful candidate will lead a passionate team of over 30 professionals dedicated to providing outstanding service to more than 22,000+ clients. Key responsibilities include:
- Performance Management: Regularly report on H&S delivery metrics to the board, swiftly identifying issues and implementing effective solutions.
- Resource Management: Plan and allocate workloads efficiently, manage absence and turnover, and oversee recruitment and succession planning to build a high-performing team.
- Client Relations: Enhance client service, retention, and referrals by optimising the delivery model and utilising H&S consultants effectively to maximise client visits without compromising quality.
- Stakeholder Engagement: Build strong relationships with internal stakeholders to explore development opportunities and improve cross-departmental communication, fostering a collaborative work environment.
- Compliance and Standards: Ensure the department meets all internal Health & Safety compliance requirements and supports the ongoing accreditation and certification of ISO standards.
- Strategic Contributions: Work closely with the Sales Director to drive H&S sales across the business, representing the company in all matters related to Health & Safety.
- Budget Management: Own the H&S department budget, ensuring commercial viability while identifying cost-saving opportunities through optimisation of systems and technology.
This role offers a salary circa £100k and is based in the UK. Our ideal candidate will have proven experience in delivering exceptional Health & Safety standards and compliance.
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