Restaurant Team Leader

1 week ago


Harlow, Essex, United Kingdom whitbread Full time
Dynamic Restaurant Manager Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Potters Arms in Harlow. As a key member of our management team, you will be responsible for driving sales, improving customer satisfaction, and leading a high-performing team.

About the Role

The successful candidate will have previous experience in a restaurant management role, with a proven track record of achieving sales targets and improving customer satisfaction. You will be responsible for leading a team of staff, including recruitment, training, and performance management.

Key Responsibilities
  • Sales Performance: Drive sales growth through effective marketing strategies, promotions, and menu engineering.
  • Customer Satisfaction: Improve customer satisfaction by ensuring high-quality food, excellent service, and a welcoming atmosphere.
  • Team Leadership: Lead, motivate, and develop a high-performing team, including recruitment, training, and performance management.
  • Labor Cost Control: Manage labor costs effectively, ensuring efficient staffing levels and minimizing waste.
  • Inventory Management: Maintain accurate inventory records, ordering supplies as needed, and minimizing stock levels.
What We Offer

In addition to a competitive salary, you will also benefit from:

  • A comprehensive induction program, including training and development opportunities.
  • Access to industry-leading tools and systems to support your success.
  • A generous discount scheme, including 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • High-street and retail discounts, including phone packages, cinema tickets, and gym membership.
Why Join Us?

At Whitbread, we believe in creating moments that matter for our teams and guests. We are committed to being an inclusive organization, valuing diversity and welcoming applications from under-represented groups. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, we would love to hear from you.



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