Operations Manager Role for Ambitious Supervisor
2 weeks ago
Loungers PLC is thrilled to introduce a new restaurant concept, Brightside, designed to bring a touch of nostalgia and joy to roadside diners. As we prepare for this exciting venture, we are seeking a highly motivated and experienced Supervisor to join our dynamic team.
About UsBrightside is part of the UK's fastest-growing hospitality business, with sister companies The Lounges and Cosy Club operating over 200 sites combined. Our brand is inspired by childhood holiday road trips and aims to recreate the magic of taking time to travel. We offer a warm welcome, beautifully designed sites, and a menu featuring classic comfort food dishes.
We value simplicity, positivity, and authenticity in all aspects of our business. Our teams are at the heart of our hospitality, and we strive to bring happiness and sunshine to every guest's day.
Role OverviewThis Operations Manager role presents an excellent opportunity for an ambitious Supervisor to progress their career within our rapidly expanding company. As a member of management, you will have previous experience in a high-volume hospitality environment and be looking to take on new challenges. You will lead by example, taking pride in your work and building lasting relationships with both your team and guests.
Key Responsibilities- Lead and manage a team of staff to deliver exceptional customer service and meet sales targets
- Develop and implement strategies to improve operational efficiency and reduce costs
- Maintain high standards of quality, service, and cleanliness across all areas of the restaurant
- Collaborate with senior management to drive business growth and development
We provide a comprehensive package to support your success, including:
- Overtime pay for every hour worked beyond contracted hours
- Power over your pay with Wagestream
- Free parking
- Unlimited 50% off staff discount to enjoy outside working hours
- Tips shared equally across the team, based on hours worked
- A free meal from the Brightside menu with every shift worked, regardless of length
- Unlimited access to industry-leading training information and support
- 24/7 Employee Wellness Helpline and Mental Health Champions
- Christmas off
- The most talked-about staff party in hospitality – Loungefest
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits such as overtime pay, power over your pay, and unlimited staff discounts. You will also receive a free meal with every shift worked and unlimited access to industry-leading training.
RequirementsTo be successful in this role, you will need:
- Previous experience as a Supervisor or similar role in a high-volume hospitality environment
- Excellent leadership and communication skills
- Able to work effectively under pressure and maintain high standards of quality and service
- Knowledge of hospitality operations and ability to drive business growth
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