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Store Team Leader

2 months ago

Upper Edmonton, United Kingdom Machine Mart Full time
Lead a Team of Retail Professionals

We are seeking a highly motivated Store Team Leader to join our team at Machine Mart. As a key member of our management team, you will be responsible for leading a small team of 4-6 staff, motivating them to deliver exceptional customer experiences and achieve challenging sales targets.

As a Store Team Leader, you will play a crucial role in building rapport with customers, exceeding their expectations, and reassuring them when they are unsure about their choices. Your ability to sell our product range and deliver excellent customer service will be essential in driving sales and achieving business objectives.

In this role, you will also have the opportunity to develop your leadership skills and contribute to the success of our business. You will work closely with other members of the management team to identify opportunities for growth and improvement, and implement initiatives to drive business results.

  • Salary: £25,000 - £30,000 per annum (dependent on experience)
  • Estimated Annual Salary Range: £32,400 - £39,600 based on 40 hours/week
About You

To succeed in this role, you will need to have proven experience in retail customer service or sales, as well as supervisory or junior management experience in retail or field sales. You should have practical experience/knowledge of our product range and the ability to sell it effectively. Additionally, you will need to have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers alike.

  • Proven experience in retail customer service or sales
  • Supervisory or junior management experience in retail or field sales
  • Practical experience/knowledge of product range
  • Ability to sell product range
  • Deliver excellent customer service
  • Achieve sales targets
  • Confident, enthusiastic team player
  • Accuracy, numeracy, basic computer literacy
  • Self-motivation, can-do attitude
  • Desire to succeed individually and as team leader
Benefits

We offer a competitive salary and benefits package, including staff discounts, healthcare cash plans, company pension scheme, life cover, access to Retail Trust, discounts on high street and online brands, role-specific training, proactive promotion of internal candidates, paid breaks, and free tea and coffee.