Food and Beverage Supervisor

1 week ago


Cambridge, Cambridgeshire, United Kingdom Sofra Cambridge Full time

We're looking for a skilled and enthusiastic Shift Leader to join our team at Sofra Cambridge As a key member of our front-of-house department, you'll be responsible for leading by example, promoting a culture of excellence, and driving results-driven performance. If you're a natural communicator with excellent problem-solving skills and a passion for delivering exceptional customer experiences, we'd love to hear from you

Main Responsibilities:

  • Lead the front-of-house department in the absence of a manager, ensuring seamless service delivery
  • Manage daily beverage production, service, and ordering needs, maintaining high-quality standards
  • Train and develop team members on food, beverage, service, and hospitality topics, promoting a culture of excellence
  • Monitor and maintain high standards of cleanliness and organization throughout the cafe, including storage areas
  • Respond promptly and professionally to guest inquiries and complaints during service, resolving issues efficiently
  • Collaborate with management teams to achieve business objectives and drive results-driven performance
  • Foster a positive and inclusive work environment, promoting teamwork and collaboration among staff

Compensation Package:

  • Competitive hourly wage with tips ($18-$22 per hour)
  • Free meal per shift
  • Ongoing educational and professional development opportunities
  • Employee discounts at sister businesses (Oleana, Sarma, Siena Farms)
  • Partially subsidized health insurance and group rates on dental and vision insurance

Estimated salary: $45,000 - $55,000 per annum, based on location and experience. If you're a skilled and enthusiastic Shift Leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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