Luxury Fragrance Sales Specialist

4 days ago


Gateshead, Gateshead, United Kingdom Jo Malone London Full time
Unlock Your Potential as a Luxury Fragrance Sales Specialist

Join Jo Malone London as we embark on an extraordinary journey to revolutionize the world of luxury fragrances. As a Senior Stylist, you will be at the forefront of our mission to create unforgettable experiences for our discerning customers.

As one of our highly skilled team members, you will have the opportunity to combine your passion for fragrance and gifting with exceptional customer service skills, ensuring that each visitor has a unique and inspirational in-store experience. Your creativity, enthusiasm, and 'can-do' attitude will inspire our customers, global colleagues, and corporate clients alike.

We are seeking an ambitious self-starter who is passionate about providing authentic, personalized customer service. If you have a proven track record of achieving sales and customer service targets, a flexible availability across days/hours, and the ability to connect with people from diverse backgrounds, this could be the perfect role for you.

In this exciting position, you will be part of a high-performing team that creates, organizes, and executes in-store events, showcasing the art of Fragrance CombiningTM and the latest Jo Malone London scents. You will also contribute to maintaining our stores' exceptional visual merchandising standards, making them stand out against the competition.

As a valued member of our team, you can expect:

  • A competitive industry salary: £40,000 - £50,000 per annum
  • A comprehensive commission scheme eligibility
  • An annual leave & family leave package
  • A product discount/staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives (Umind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work life connections – employee assistance programme
  • Extensive training & development offering

We are committed to being an inclusive and diverse beauty company, embracing the changing beauty needs of all our global consumers. If you share our values and are passionate about delivering exceptional customer experiences, apply now to become a part of our dynamic team

About Us

Jo Malone London is a British fragrance house renowned for its elegantly simple scents with unexpected ingredients and a unique twist. Our mission is to provide our customers with unforgettable experiences through our exquisite fragrances and exceptional customer service.

Qualifications

To succeed in this role, you will need:

  • Previous retail experience with a proven track record of achieving sales and customer service targets
  • A passion for providing inspirational, authentic, and personalized customer service
  • An approachable, friendly attitude with a 'can-do' spirit
  • Confidence in speaking to customers and understanding their needs
  • Flexible availability across days/hours
  • Proof of right to live and work in the country


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