Customer Service Liaison
5 days ago
Role Overview:
As a key member of our team, you will play a vital role in ensuring seamless communication with our customers regarding planned power outages. This position requires proactive customer contact, providing timely and accurate information, and delivering exceptional service. We seek individuals with outstanding customer service skills, excellent communication abilities, and a strong attention to detail.
Key Responsibilities:
- Proactively engage with customers to provide updates on planned power outages.
- Ensure accurate and timely communication of outage information.
- Deliver exceptional customer service, resolving issues and concerns in a professional manner.
- Collaborate with internal teams to ensure effective communication and service delivery.
Requirements:
- Excellent customer service skills and communication abilities.
- Strong attention to detail and ability to work in a fast-paced environment.
- Ability to work collaboratively with internal teams.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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