Sales Associate

4 weeks ago


London, Greater London, United Kingdom Fortnum & Mason Full time
{"title": "Sales Associate", "description": "Fortnum & Mason: A World-Class Jewellery Experience

We are seeking an exceptional Sales Associate to join our renowned Second Floor - Jewellery department at our Flagship Piccadilly store. As a key member of our team, you will be responsible for delivering world-class service, showcasing our exquisite jewellery collections, and creating unforgettable experiences for our discerning customers.

Our ideal candidate will possess a genuine passion for jewellery, a keen eye for detail, and excellent communication skills. You will be confident in your ability to engage with customers, provide expert product knowledge, and maintain a high level of product presentation.

Key responsibilities include:

  • Providing exceptional customer service, ensuring a seamless shopping experience
  • Maintaining a thorough knowledge of our jewellery collections, including product features, benefits, and pricing
  • Assisting customers in selecting the perfect piece, taking into account their personal style, preferences, and budget
  • Ensuring accurate and efficient processing of sales, returns, and exchanges
  • Collaborating with colleagues to achieve departmental sales targets and KPIs

In return, we offer a competitive salary, paid overtime, discretionary annual bonus, and a range of benefits, including a generous store and restaurant discount, 28 days paid holiday, and a defined development scheme to grow your career.

At Fortnum & Mason, we value our employees and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual with a passion for jewellery, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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