Customer Service Delivery Associate
1 week ago
The Perfect Role for a Friendly and Hardworking Individual
We are seeking a friendly and hardworking individual to join our team as a Driver's Mate. As a key member of our home delivery service team, you will be responsible for delivering home furnishings to customer houses across the region and surrounding areas alongside a Driver.
Your duties will involve loading, unloading, and delivering to the customer's room of choice. Daily deliveries can range between 15 and 27 drops. You will also manage customer communication and organisation within this role.
The Benefits
In addition to statutory holidays and pension contribution, as a valued member of our team, you will benefit from:
- Life Insurance (2x annual salary)
- Health Care Cash Plan (upon successfully completion of probationary period)
- Employee Assistance Program including mental health support, virtual GP, online consultations
- Additional Holidays based on Length of Service
- Enhanced Pay for Paternity and Maternity Leave
- Multiple employee incentives i.e. reward vouchers
- Opportunity to upgrade driving licence to LGV & HGV category, obtain FLT licence (where applicable)
- Discounts on Car Leasing
- Full Company Uniform
- Annual pay reviews
Requirements
To be successful in this role, you will need to have:
- Excellent customer service skills
- A basic understanding of English
- Physically capable as heavy lifting will be involved
- This role is subject to a satisfactory Basic Disclosure
Shift Times and Working Hours
Shift times are favourable, working 4 days from 7, minimum 10-hour shift on a rolling rota. Shift patterns include weekends and bank holidays on a rota, with 3 weekends off in 7. The Company will pay you a minimum of 40 hours per week. Starting and finishing times can vary due to factors outside of our control, so there is an expectation that you will be prepared to work overtime in order to complete your allocated duties.
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