Front of House Team Leader

2 weeks ago


Arrochar, Argyll and Bute, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at Village Inn, a popular pub and restaurant in the heart of Arrochar. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support the management team in creating and delivering a vision for exceptional guest experiences
  • Ensure standards and compliance are maintained in the manager's absence
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the team to create a welcoming atmosphere for guests

Requirements

  • At least 18 years old, as this role involves the sale of alcohol
  • Experience in a similar role, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes popular brands such as Slug & Lettuce, Be At One, and Popworld. We are committed to providing exceptional guest experiences and creating a positive work environment for our employees.



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