Customer Focused Logistics Assistant

1 week ago


Corby, Northamptonshire, United Kingdom P&O Ferrymasters Full time

We are looking for a highly skilled Contract Coordinator to join our team at P&O Ferrymasters, working closely with the Operations Supervisor to deliver excellent customer service and efficient operations.

Responsibilities
  • Manage collection and delivery expectations
  • Raise and manage bookings
  • Liaise with Asset and Charter contacts
  • Support customs clearance and standkit change overs
  • Report on KPIs
  • Collaborate with P&OFM employees at other sites
  • Communicate with Customer personnel
Requirements
  • Prior experience in a customer-focused operational role
  • Excellent communication and organisational skills
  • Strong attention to detail and customer service ethos
  • Good IT skills, including MS Word and Excel
  • H&S knowledge and awareness
  • Able to develop and maintain good working relationships
Benefits

We offer a salary of £25,750 per annum, dependent on experience, plus a comprehensive package including Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme.

About Our Business

We are part of DP World, one of the largest global logistics companies, operating from over 20 locations in 13 countries. We work with some of the world's leading household names and pride ourselves on delivering exceptional service levels.



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