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Restaurant Supervisor

1 month ago

Eastleigh, Hampshire, United Kingdom Prezzo Full time

Restaurant Supervisor Role Overview

We are seeking a passionate and experienced Restaurant Supervisor to join our Prezzo team. As a Restaurant Supervisor, you will play a crucial role in ensuring every customer leaves happy, wanting to return. You will be responsible for leading by example, providing exceptional customer service, and maintaining a high level of quality in our dining experience.

Key Responsibilities:

  • Lead a team of staff to deliver exceptional customer service
  • Monitor and maintain high standards of quality in food and service
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with the management team to achieve business objectives
  • Ensure compliance with health and safety regulations and company policies

What We Offer:

  • 50% off Food and Drink at Prezzo, for you and 11 or your family/friends
  • Free Meal on shift
  • TasteCard - Free discounts at branded Restaurants Nationwide
  • Prezzo Perks Discounts - Prezzo's own discounts App, numerous free discounts on High Street Brands, Leisure Venues, Supermarkets, Gyms, online and at the locations.
  • 5 Family and Friends get 25% off Food & Drink
  • Access to Apprenticeships
  • Wagestream - access to your wages early
  • Employee Assistance Programme + GP Appointment Helpline
  • Eye Test
  • Voluntary Bupa Dental Cover
  • Voluntary UNUM Critical Illness Cover
  • Voluntary Simply Health Cash Plan
  • ISA Investment plans with Cushon
  • Free Mortgage Advice with Charles Cameron
  • More People Like You Recruitment Incentive Scheme
  • Prezzo Service Anniversaries

Our Restaurant:

Located on the edge of Eastleigh's Swan Leisure Centre, our restaurant is perfectly situated for a night out or a quick bite to eat. With a glass frontage and open kitchen, you can watch our chefs at work while enjoying a delicious meal.

Our Values:

  • One Team - working together, with a common purpose, to achieve our goals
  • Genuine Connection - building genuine relationships, where nothing is too much trouble
  • Drive to Succeed - being bold enough to do the right thing, even when it's hard, to help improve and grow
  • Pride - making memorable moments by caring about everything we do, so everyone leaves wanting to return

Awards:

  • 'Excellence in HR Technology' at the HR in Hospitality Awards
  • 'Best use of Benefits Technology' at the Employee Benefits Awards
  • 'Fair Employment' at the Youth Friendly Employer Awards
  • 'Environmental Best Practice' at the International Green Apple Awards
  • 'Best Pizza Restaurant – Chain' at the PAPA Industry Awards

We have also been nominated for:

  • 'Best Mental Health Strategy' at the Employee Benefits Awards
  • 'Recycling excellence' and 'Partnership excellence' at the National Recycling Forum

We are committed to creating a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We look forward to receiving applications from under-represented groups and individuals, regardless of their background.