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Project Support Specialist

2 months ago


Birmingham, Birmingham, United Kingdom National Trust Full time

About the Role

We are seeking a highly skilled and experienced Project Officer to join our Innovation and Partnership Team. As a key member of the team, you will play a crucial role in supporting the development and delivery of our 8 Hills project.

Key Responsibilities

  • Support the Project team to develop and deliver plans, ensuring the project delivers proposed benefits within scope, time, and budget.
  • Identify and realise community involvement and partnership opportunities, and manage key stakeholder relationships.
  • Work with the Project Managers to deliver key elements of 8 Hills and associated projects, including managing digital/print resources, monitoring software, and targeted on-the-ground support package.
  • Act as day-to-day contact with consultants, operational colleagues, partners, and suppliers as required.
  • Highlight risks and issues to the Project Manager as required and support the Project Team to mitigate them.
  • Support project evaluation and ensure that lessons learned are captured and implemented.

Requirements

  • Experience with stakeholder management and working with community groups.
  • Proven experience of working on projects and a high volume of requests.
  • Ability to manage multiple requests and prioritisation.
  • Ability to navigate novel challenges using initiative.
  • Effective communication and interpersonal skills, with the ability to build good working relationships.
  • Good listening and problem-solving skills, with the ability to give a high-quality service to colleagues.
  • Attention to detail, good organisational skills, and ability to work at pace and keep to time.
  • Champion of inclusion, who helps support everyone to feel welcome.

About Us

The National Trust is a charity that protects and preserves the nation's heritage for future generations. We are committed to creating an inclusive culture, where everyone feels they belong. We welcome and value difference, and we are working hard to create a workplace that reflects the diversity of the communities and audiences we serve.

What We Offer

  • Substantial pension scheme of up to 10% basic salary.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts, including gym memberships, shopping discount codes, and cinema discounts.
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.