Technical Field Engineer

3 weeks ago


Blackpool, Blackpool, United Kingdom Allegiance Group Full time

We are seeking a Technical Field Engineer to join our team in Blackpool/Lancashire. As a Technical Field Engineer, you will be responsible for providing on-site support to schools throughout the North West, working closely with our IT solutions provider to deliver exceptional technical expertise.

About the Role

This is a field-based position that requires a valid driver's license. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be expected to maintain a helpdesk facility, providing clients with timely and proactive feedback on tickets.

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, plus benefits such as pension scheme, Microsoft certifications, and DBS clearance.

Key Responsibilities
  1. Provide Windows Server, mobile device, and network infrastructure support to teachers and pupils
  2. Maintain a helpdesk facility, providing clients with timely and proactive feedback on tickets
  3. Work closely with our IT solutions provider to deliver exceptional technical expertise
  4. Build strong relationships with clients and stakeholders
Requirements
  • Valid driver's license
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Windows Server, mobile device, and network infrastructure experience
Benefits
  • Competitive salary range: £35,000 - £45,000 per annum
  • Pension scheme
  • Microsoft certifications paid for
  • DBS clearance


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