Business Operations Coordinator

1 month ago


Halesowen, Dudley, United Kingdom The VPS Group Full time
About The VPS Group

The VPS Group is a leading provider of innovative security solutions, dedicated to delivering exceptional services to property owners and managers. Our commitment to excellence sets us apart, and we employ professionals across the UK in various roles.

Job Overview

We are seeking a highly organized Business Operations Coordinator to join our team. As an External Solutions Liaison, you will play a crucial role in ensuring the smooth execution of planned activities, working closely with internal stakeholders, customers, and subcontracting partners.

Key Responsibilities
  • Establish strong relationships with key internal and external stakeholders to drive business success.
  • Communicate effectively with customers and subcontractors regarding job progression.
  • Liaise with customers to resolve any issues or concerns.
  • Answer incoming calls professionally and adhere to the team's SLA.
  • Perform administration duties as required.
Requirements
  • A good understanding of VPS platforms and portals.
  • A team player with excellent communication skills.
  • Ability to plan and prioritize workload effectively.
  • Problem-solving skills and ability to remain calm under pressure.
  • Self-motivation and ability to work unsupervised.
What We Offer
  • A competitive salary package (£35,000 - £40,000 per annum, depending on experience).
  • An Internal Development and Progression Programme.
  • A hardworking and great company culture.
  • A Colleague Recognition Scheme.
  • A Refer a Friend Scheme.
  • An Enhanced Annual Leave Scheme - Buy & Sell.
  • A Medicash Plan.
  • Life Assurance.
  • Enhanced Family Leave.
  • An Employee Assistance Programme.
  • Help@Hand - Total Health & Wellbeing Support.
  • Plane Saver - Flexible Savings and Affordable Loans.
Why Join Us?

We are committed to achieving our vision of being a World Class Security Organisation. Our mission is to be the supplier of choice and the employer of choice. Join us and contribute to our success


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