Cleaning Operations Manager

1 month ago


Beckenham, Greater London, United Kingdom OCS Group Full time
About the Role

We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at OCS Group.

The successful candidate will be responsible for managing the Cleaning Team and delivering exceptional customer service.

Main Responsibilities
  • Plan and coordinate cleaning operations to ensure effective delivery of services, adhering to agreed work schedules and quality standards.
  • Supervise, train, motivate, and discipline staff in accordance with OCS policies and procedures, ensuring their safety and general welfare.
  • Provide leadership, direction, and delegation to staff, promoting good working practices and relationships.
  • Ensure suitable cover for absences is maintained across shifts to meet contractual requirements.
  • Manage annual leave requests and carry out return-to-work interviews with staff.
  • Collate and coordinate information required for Mobile Cleaning Supervisors, including material orders and time sheets.
  • Support and promote superior customer service, adhering to company standards.
Requirements
  • GCSE level grade C or above.
  • Proven experience in supervising teams, improving team performance, and managing absence.
  • Good PC skills and cleaning experience within an educational setting (desirable).
Personal Characteristics
  • A strong character with a no-nonsense approach.
  • Proactive, organised, structured, and reliable.
  • An individual with aspirations to learn key career-developing skills.
Salary and Benefits

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.



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