Veterinary Practice Receptionist
3 weeks ago
We are seeking a Receptionist to join our team at Gosport Vets4pets. As a Receptionist, you will be the first point of contact for our clients and their pets. The ideal candidate will have previous experience in a Veterinary Receptionist role and knowledge of RX Works, our computer booking system.
Key Responsibilities:
- Provide exceptional customer service to our clients and their pets.
- Manage the day-to-day running of the waiting room, including phone communications, managing the mailbox, payments, and daily financial summaries.
- Take pride in the appearance and upkeep of the waiting room, supporting the clinical team in the running of the day.
- Administer the practice, including insurance claims, debt management, and some financial reporting.
- Work alongside the clinical team, providing support to our vets and nurses.
Requirements:
- Previous experience as a Veterinary Receptionist, with knowledge of RX Works.
- Excellent communication and interpersonal skills.
- Ability to multitask and stay calm in a busy environment.
- Great IT skills and attention to detail.
- Compassionate and sociable, with a genuine love of animals and the pet-owner bond.
What We Offer:
- Competitive salary and great work-life balance.
- Opportunities for ongoing personal career development.
- Great staff discount package and pension scheme.
- Lots of puppies and kittens to cuddle
We value and respect difference in all its forms and aim to reflect the diversity of the communities we operate in. If you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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