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Spa Operations Manager

2 months ago


Richmond, Greater London, United Kingdom Richmond Harbour Hotel Full time

Richmond Harbour Hotel is seeking an exceptional Assistant Spa Manager to join their team at Richmond HarSPA & Club. This is a full-time role, offering a competitive salary of up to £34,000 per annum. The ideal candidate will have previous experience in a similar environment with fitness, leisure, and beauty facilities in a management role. They will be NVQ Level 2 & 3 Beauty qualified with Temple Spa and Elemis training and experience being a distinct advantage. As Assistant Spa Manager, you will assist the Spa Manager in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in customer service. You will have a passion for health and fitness, excellent personal presentation, a good business acumen, and sales awareness. The successful candidate will be responsible for assisting the Spa Manager in the day-to-day operations of the spa, including managing staff, maintaining high standards of customer service, and ensuring the spa is running efficiently. They will also be responsible for leading and motivating the team to achieve sales targets and providing exceptional customer experiences. The spa is a 13-treatment room facility offering restorative Temple Spa and Elemis Expert treatments, a 20-metre indoor pool, and spa garden featuring Scandinavian hot tubs. As well as an outdoor hydrotherapy pool, a state-of-the-art gym, an extensive cardio suite, and spin studio. The spa is open 6:30am to 9:00pm Monday to Friday and 7:30am to 8:00pm Saturday and Sunday. In return for your hard work and dedication, you will receive a range of benefits, including discounted room rates for all crew members across all Harbour Hotels, 25% discount on HarSPA and Temple Spa treatments, and 25% discount on food and drink in our 17 buzzy bars and destination restaurants. You will also have access to mental health and wellbeing support, 24/7 GP services, bespoke nutrition and fitness advice, online health checks, and group life cover. Excellent progression opportunities are available within Harbour Hotels, with individual and bespoke career and progression pathways. You will also receive meals included whilst on duty, competitive salary across all roles, and sophisticated and unique uniforms designed for Harbour Hotels. If you feel you have the skills and ambition to join Richmond Harbour Hotel, please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.