Complex Claims Manager

6 days ago


Ipswich, Suffolk, United Kingdom Stride Resource Management Full time

Job Summary:

We are seeking an experienced Senior Claims Professional to join our client's Large Loss Team as a Senior Claims Technician at Stride Resource Management.

This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.

Key Responsibilities:

  • Manage a portfolio of complex and high-value property claims, ensuring timely and accurate resolution.
  • Provide proactive claims management from initial notification through to settlement, while maintaining exceptional customer service.
  • Develop and implement effective claims strategies to minimize losses and maximize recoveries.
  • Collaborate with internal stakeholders, including underwriters and adjusters, to ensure seamless claims handling.
  • Stay up-to-date with industry developments and best practices to ensure compliance with regulatory requirements.

Requirements:

  • Proven experience in complex claims management, preferably in the property and casualty insurance industry.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong technical skills, including proficiency in claims management software and systems.

What We Offer:

  • A competitive salary up to £60,000, with an annual company and performance-based bonus.
  • A comprehensive benefits package, including a contributory pension scheme, life assurance, and 25 days of annual leave.
  • A hybrid working opportunity, with a balance of office and remote work.


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